Dạng bài IELTS Email xuất hiện khi nào?
Dạng bài IELTS Email thường xuất hiện trong phần thi Writing Task 1 của hệ General Training. Thí sinh được yêu cầu viết một lá thư ngắn, tối thiểu 150 từ, dựa trên một tình huống cụ thể mà đề bài cung cấp. Đề bài có thể yêu cầu viết thư với nhiều mục đích khác nhau như yêu cầu thông tin, phàn nàn, xin lỗi, hoặc xin việc.
Mục tiêu của bài IELTS Email là đánh giá khả năng của thí sinh trong việc sử dụng ngôn ngữ một cách linh hoạt và phù hợp với từng ngữ cảnh. Tùy thuộc vào tình huống, người học có thể cần chọn phong cách viết formal, informal hoặc semi-formal để đảm bảo truyền tải đúng thông điệp và thể hiện sự chuyên nghiệp trong cách viết email.
Top 10 đề bài IELTS Email thường gặp kèm bài mẫu
Phía dưới đây là 10 dạng đề bài IELTS Email mà người học thường gặp trong lúc luyện tập và kì thi:
Bài 1: Letter to landlord (request)
Đề bài:
You have recently noticed some maintenance issues in your rented apartment that need to be addressed. Write a letter to your landlord explaining the problems and requesting repairs. In your letter, include the following:
- Describe the maintenance issues you have encountered.
- Explain how these issues are affecting your daily life.
- Suggest a possible time for the repairs to be carried out.
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear [Landlord's Name],
IELTS Email Writing: Letter to Landlord
Bài mẫu
Dear Mr. Johnson,
I hope this letter finds you well. I am writing to inform you about some maintenance issues that I have noticed in the apartment, which require your immediate attention.
Firstly, there seems to be a persistent leak in the kitchen sink, causing water to pool under the cabinet. This not only creates a mess but also poses a risk of water damage to the wooden fixtures. Secondly, the heating system in the living room is not functioning properly, especially during the evenings when it gets quite cold. This has made it difficult to maintain a comfortable living environment.
These issues have started to affect my daily routine. The leak in the kitchen is becoming increasingly inconvenient, as I have to constantly clean up the water. Additionally, the faulty heating system has made the apartment quite chilly, making it uncomfortable to spend time in the living room.
I kindly request that these issues be addressed as soon as possible. I am available on weekdays after 3 PM, and weekends are also flexible for me. Please let me know a convenient time for you to arrange the repairs, and I will make sure to be present.
Thank you for your prompt attention to this matter. I appreciate your cooperation in resolving these issues promptly.
Yours sincerely,
Jane Smith
Bài 2: Letter to insurance company (complaint)
Đề bài:
Your home insurance company has informed you that they will not cover the damages caused by a recent storm. You are not satisfied with this decision and would like to raise a complaint. Write a letter to your insurance company. In your letter, explain:
- The details of the damage caused by the storm
- Why you believe the damages should be covered under your policy
- What you expect them to do about the situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear [Insurance Company's Name],
IELTS Gmail Writing: Letter to Insurance Company
Bài mẫu:
Dear XYZ Insurance,
I am writing to express my concern regarding the recent decision not to cover the damages to my home caused by the storm on October 15th. I am quite disappointed by this decision and would like to request a review of my case.
The storm caused significant damage to my property, including broken windows, a damaged roof, and flooding in the basement. According to my understanding of the insurance policy I have with your company, such damages caused by natural disasters should be covered. When I initially purchased the policy, I was assured that it would protect my home against a wide range of events, including severe weather conditions.
I would appreciate it if you could reassess my claim and consider providing the coverage that is due under my current policy. I have attached all necessary documentation, including photos of the damage and a report from a licensed contractor, to support my claim. I kindly request that you review these documents and provide me with an explanation as to why my claim was denied or, preferably, proceed with the coverage.
Thank you for your prompt attention to this matter. I look forward to your response.
Yours sincerely,
John Doe
Bài 3: Letter to theatre manager
Đề bài:
You recently attended a music concert at a local theater but were disappointed with certain aspects of the experience. Write a letter to the manager of the theater. In your letter, include the following:
- Mention the concert you attended and the date
- Describe the issues you encountered during the event
- Suggest how the theater can improve the experience for future audiences
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear [Theater Manager],
IELTS Gmail Writing: Letter to Theater manager
Bài mẫu
Dear Mr. Thompson,
I recently attended the "Symphony of the Stars" concert at your theater on the evening of November 5th. I was eagerly looking forward to the event, but unfortunately, I encountered several issues that impacted my overall experience.
Firstly, there was a significant problem with the sound system. Throughout the performance, the audio levels were inconsistent, making it difficult to fully enjoy the music. At times, the sound was too low, and the nuances of the orchestra were lost. On other occasions, there was a noticeable echo, particularly during the more dramatic sections of the performance. Additionally, there were disruptions from the audience due to the lack of clear instructions regarding mobile phone usage and general etiquette during a concert.
To enhance the experience for future audiences, I would suggest conducting a thorough check of the sound system before each event to ensure optimal audio quality. It might also be beneficial to make an announcement before the performance starts, reminding attendees to silence their phones and remain seated during the performance.
I hope you take these suggestions into consideration to improve the quality of future events. Thank you for your attention to this matter.
Yours sincerely,
Emily Watson
Bài 4: Letter to friend
Đề bài
You have been invited to the wedding anniversary celebration of a friend who lives in another city. Unfortunately, you are unable to attend but have bought a gift for them. Write a letter to this friend. In your letter:
- Express your feelings about their wedding anniversary
- Explain why you are unable to attend the celebration
- Describe the gift you have bought and how you will send it to them
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear [Friend's Name],
IELTS Gmail Writing: Letter to Friend
Bài mẫu
Dear Sarah,
I hope you and James are doing well! I was thrilled to hear about your upcoming wedding anniversary. It’s hard to believe that it has already been five years since your big day! I wish you both endless happiness and love as you celebrate this special milestone in your lives.
Unfortunately, I won't be able to make it to the celebration. I have a work commitment that I cannot reschedule, and it's happening on the same weekend as your anniversary. I truly wish I could be there to celebrate with you in person, but please know that I’ll be thinking of you both.
I’ve picked out a little gift for you and James to mark the occasion. It’s a customized photo album, filled with some of my favorite memories of us together over the years. I hope it brings a smile to your faces as you look back on these wonderful moments. I’ll be sending it by courier, so it should arrive at your place by the end of the week.
Once again, congratulations to you both! Let’s catch up soon when things settle down on my end.
With love,
Emily
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Bài 5: Letter to bus company (complaint)
Đề bài:
You recently traveled by bus and left an important item behind. You contacted the bus company, but their response was unsatisfactory. Write a letter to the manager of the bus company. In your letter:
- Describe the item you left on the bus
- Explain why you were dissatisfied with the company’s response
- State what action you would like the manager to take
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear Sir or Madam,
IELTS Gmail Writing: Letter to Bus Company
Bài mẫu
Dear Sir or Madam,
I am writing to express my concern regarding an important item that I accidentally left on one of your buses during my journey on the 22nd of November. The item in question is a black leather briefcase containing several essential documents and a laptop. I immediately contacted your customer service department to report the loss, but unfortunately, I was not satisfied with the response I received.
When I called to inquire about the lost item, the representative I spoke with seemed quite uninterested and did not provide any assurance that they would look into the matter. I was merely told that lost items are usually handed over to the depot, and I should call back after a few days. This lack of concern and initiative from your staff has left me quite disappointed, as the contents of the briefcase are very valuable to me.
I would like to request that you look into this issue personally. It would be greatly appreciated if you could instruct your staff to conduct a thorough search of the bus and check with the depot to see if my briefcase has been turned in. I also suggest reviewing your lost and found policy to ensure better handling of such situations in the future.
Thank you for your attention to this matter. I hope to receive a prompt response and assistance in locating my lost item.
Yours sincerely,
David Johnson
Bài 6: Letter to head teacher (complaint)
Đề bài
You live near a school where students often gather in the playground after school hours. Recently, this has led to some issues in the neighborhood. Write a letter to the head teacher of the school. In your letter:
- Explain why you appreciate having the school in your neighborhood
- Describe the problems that have arisen due to the students’ gatherings
- Suggest what you would like the school to do to address the situation
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear [Head Teacher's Name],
IELTS Gmail Writing: Letter to Head Teacher
Bài mẫu
Dear Mr. Richards,
I hope this letter finds you well. I am writing to bring to your attention some concerns regarding the gatherings of students in the playground after school hours. As a resident living nearby, I truly appreciate having the school in our neighborhood. It adds a sense of community, and it is wonderful to see children playing and learning.
However, in recent weeks, there have been some issues that have arisen due to the students congregating in the playground after school. The noise levels have been quite high, particularly in the late afternoons and early evenings, which has been disruptive to those of us living close by. Additionally, there have been instances where students have left behind litter, making the area untidy.
I understand that it is important for students to have a space to unwind after school, but I would kindly request that the school takes some measures to address these issues. Perhaps setting some guidelines for after-school use of the playground, such as designated hours for gatherings and reminders about keeping the area clean, could help. Alternatively, supervision during these times could ensure that noise levels are kept to a minimum and the playground is left in good condition.
Thank you for your attention to this matter. I believe that with a few adjustments, we can maintain a harmonious environment for both the students and the residents of the neighborhood.
Yours sincerely,
Linda Cooper
Bài 7: Letter to restaurant (job application)
Đề bài
You recently saw a job advertisement for a part-time waiter/waitress position at a local restaurant. Write a letter to the restaurant manager. In your letter:
- Introduce yourself and state where you saw the job advertisement
- Describe any relevant experience you have for the job
- Explain why you are interested in the position and how you can contribute to the restaurant
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear [Restaurant Manager's Name],
IELTS Gmail Writing: Letter to Restaurant
Bài mẫu
Dear Mr. Smith,
I hope this letter finds you well. I recently came across an advertisement for a part-time waitress position at your restaurant in the local newspaper and would like to apply for the role. I believe my skills and experience make me a suitable candidate for this position.
I have over two years of experience working as a waitress in a busy café, where I honed my skills in customer service, order taking, and managing multiple tasks efficiently. My previous role involved interacting with customers, handling complaints, and ensuring a pleasant dining experience, which helped me develop excellent communication and interpersonal skills.
I am particularly interested in this position at your restaurant because I have always admired the warm and welcoming atmosphere you have created for your guests. I am confident that my friendly demeanor, dedication to providing high-quality service, and ability to work well under pressure would allow me to contribute positively to your team. Additionally, I am eager to learn and grow in a professional environment like yours.
Thank you for considering my application. I have attached my resume for your review and would be grateful for the opportunity to discuss how I can be of value to your restaurant. I look forward to hearing from you soon.
Yours sincerely,
Jessica Brown
Bài 8: Letter to employer (request)
Đề bài
You would like to request some time off work to attend a personal event. Write a letter to your employer. In your letter:
- Explain the reason why you need to take time off
- Specify the dates and how much time you need
- Mention how you plan to manage your work during your absence
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear [Employer's Name],
IELTS Gmail Writing: Letter to Employer
Bài mẫu
Dear Mr. Johnson,
I am writing to formally request some time off work to attend a personal event. My sister is getting married next month, and as a close family member, I am expected to take part in the preparations and ceremonies.
I would like to request a leave of absence from Monday, December 10th to Friday, December 14th, totaling five days. I understand that this is a busy period for our department, and I have already started preparing to ensure my absence causes minimal disruption. I am in the process of completing any urgent tasks before my leave begins and will delegate ongoing projects to my colleague, Sarah, who has kindly agreed to cover for me during this period. I will also be available via email for any urgent matters that may arise while I am away.
I hope you can understand my situation and approve this request. Please let me know if you require any further information or if there are specific arrangements you would like me to make before my leave.
Thank you for considering my request. I look forward to your positive response.
Yours sincerely,
Emily Carter
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Bài 9: Letter to friend (arrangement)
Đề bài
You and a friend have been planning to go on a weekend trip together. Unfortunately, you need to change the original plan. Write a letter to your friend. In your letter:
Explain the reason why you need to change the plan
Suggest a new date or arrangement for the trip
Ask your friend how they feel about the new plan
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear [Friend's Name],
Bài mẫu
Dear Anna,
I hope you're doing well! I've been looking forward to our weekend trip for quite some time now, but unfortunately, I need to change our original plan. I just found out that I have a family event on the same weekend, and it's something I really can't miss.
However, I was thinking that we could reschedule our trip to the following weekend, from December 15th to 17th. I checked the weather forecast, and it seems like it will be even nicer then. We could stick to our original itinerary, just with a slight change in dates. What do you think? I hope this works for you as well.
Let me know how you feel about the new dates or if there's another time that suits you better. I'm really sorry for the change and hope we can still make this trip happen. Looking forward to hearing from you soon!
Take care,
Emily
Bài 10: Letter to friend (advice)
Đề bài
Your friend has recently started a new job and is feeling overwhelmed. Write a letter to your friend offering some advice on how to handle the situation. In your letter:
- Acknowledge their feelings about the new job
- Share some strategies to help them manage their workload and stress
- Offer support and encourage them to stay positive
Write at least 150 words.
You do NOT need to write any addresses.
Begin your letter as follows:
Dear [Friend's Name],
Bài mẫu
Dear Mark,
I hope you're doing well! I heard about your new job and can understand why you might be feeling a bit overwhelmed right now. Starting something new can be challenging, and it’s completely normal to feel this way at first.
One thing that really helped me when I was in a similar situation was to break my tasks into smaller, manageable steps. Instead of looking at everything you need to do as one big project, try to tackle it piece by piece. This can make your workload feel less daunting and give you a sense of accomplishment as you complete each step. Also, don’t hesitate to ask your colleagues for help or clarification if you're unsure about something. Most people are happy to lend a hand, and it’s a great way to build rapport with your team.
Remember to take short breaks throughout the day to clear your mind and reduce stress. Even a quick walk or a few minutes of deep breathing can make a big difference. And most importantly, be kind to yourself. It takes time to adjust to a new role, so give yourself the grace to learn and grow.
I'm always here if you need to talk or just want to vent. You’ve got this, and I know you’ll do great once you settle in. Keep your head up, and stay positive!
Take care,
Emily
Tổng kết
Trên đây là những bài mẫu và hướng dẫn viết thư cho dạng bài IELTS Email Writing Task 1, giúp người học hiểu rõ hơn về cách tiếp cận và trình bày một bức thư trong các tình huống khác nhau như yêu cầu, khiếu nại, xin việc, và đưa ra lời khuyên. Hy vọng qua bài viết này, người học sẽ có thêm kiến thức và kỹ năng để chuẩn bị tốt cho phần thi của mình, đồng thời tự tin hơn trong việc viết thư bằng tiếng Anh.
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